Two paths to live: a new Tablevoice number you publish, or a call-forward from your existing number to ours. Either works. Most upscale venues pick forwarding because hotel concierges and frequent guests have their old number saved.
Pick your path
Path A — New number
We give you a fresh Tablevoice number.
You update your website, Google Business Profile, and any directories with the new number.
Old number can stay live in the background, or be retired on your schedule.
Pro: clean break. Fewer moving parts on the phone-system side.
Con: you're chasing down every place your number is published.
Path B — Call forwarding
Your existing number stays public.
Your phone provider sets up a forward to the Tablevoice number we give you.
Two flavors: always-forward (Foodie picks up everything) or conditional forward (rings your line first; Foodie picks up if no one answers in 3–4 rings).
Pro: no published-number changes, no website updates.
Con: depends on your phone provider playing nicely.
What happens on launch day
We confirm the routing change one hour before go-live.
Phones go live. Real guest calls start flowing.
We monitor the first dozen calls in real-time.
Marc or Pascal stays reachable on cell for the first 24 hours.
Around day 7, we book a debrief.
After the switch
The first day is real. Don't pull back to safe-test mode — Foodie learns from real calls (in the sense that we learn what to tune from the patterns). After go-live covers the daily and weekly rhythm from here.
Continue to New number vs call forwarding.