For parties above your auto-book limit. Foodie never auto-books — always captures and routes.
What Foodie does
Detects party size above your limit.
Switches into group-inquiry mode.
Asks qualifying questions:
Date and time
Party size
Occasion (corporate, birthday, wedding, etc.)
Budget range (optional, configurable)
Contact name, phone, email
Any special requirements (private room, A/V, dietary)
Captures the lead.
Routes per your setup: Inbox notification, form link, transfer to events team, or post to CRM (Tripleseat / Perfect Venue).
Card type in the Inbox
Purple card "New Group Reservation Request."
Foodie does not auto-respond beyond the initial capture.
Your events team always sees the request before any commitment.
Reply by text from inside Tablevoice, or take it to email/CRM.
What configures this playbook
Notification routing (Notifications) — catering team should subscribe to New Group Reservation Request
Tip
Group leads have higher dollar-value than typical reservations. Treat the response time as marketing — a same-day reply beats a 48-hour reply, every time.