Everything date-driven now lives on one calendar: closures, reservation pauses, special hours, events, specials, and notes. Your AI Host reads it, so callers asking about a specific date get accurate answers — and your team sees the same picture. Find it under Hours & Calendar → Calendar in the config panel.
What goes on the calendar
Click + Add entry and pick what's happening:
Closure or modified hours — closed for the day, or open with different hours.
Pause reservations — venue — stop new bookings for the whole venue.
Pause reservations — dining area — stop new bookings for specific areas (e.g. the patio during a private buyout) while the rest of the venue keeps taking reservations.
Reservation note — a heads-up your AI Host gives when callers ask about that date.
Call announcement — read at the start of every call that day.
Event — a one-off or recurring happening.
Special — recurring food & drink deals.
Internal note — team only; the AI never sees it.
Every entry gets a Name that shows on your calendar. Most types also let you set What the AI Host tells callers — the exact wording guests hear — plus private agent instructions that guide the AI without ever being spoken. Entries take effect as soon as you add them — no need to update your AI Host.
Pausing reservations in a few clicks
Need to block online bookings without touching OpenTable? Add a pause entry:
Whole venue or one area. Pick venue-wide, or select specific dining areas — your areas appear as options automatically.
All day or part of the day. Choose All day or Specific time (e.g. pause the patio 5–9 PM only).
One date or a range. Set an end date for multi-day pauses.
A pause blocks new bookings for that window only. The rest of your schedule keeps working, and you don't need to close the restaurant in your booking platform.
Recurring entries
Set any entry to repeat: daily, weekly, monthly on a date, monthly on a weekday ("the 2nd Thursday"), annually, or a custom pattern. "Every Monday" or "the last Friday of the month" is set once and done.
The holiday planner
Under Hours & Calendar → Holidays, a country-aware catalog (based on your business address) shows a full year of upcoming holidays. Each one asks for a decision — select all that apply:
Closed all day
Modified hours
Pause reservations
Call announcement
Business as usual
Holidays stay marked Not planned until your team acknowledges them, so nothing sneaks up on the venue — and your AI Host answers holiday questions with confidence instead of hedging.
How your AI Host uses it
Callers asking about a specific date get accurate open/closed answers, holiday hours, and event announcements. A closure blocks bookings for that date only. If you leave the caller message empty on a closure, the AI simply says you're closed — the entry name stays internal.
Subscribe from your own calendar
Click Subscribe to get a personal calendar link you can add to Apple, Google, or Outlook Calendar. It shows everything — including internal notes — so share it with staff only. Regenerating the link invalidates the old one for everyone.
Your weekly hours haven't moved
Regular weekly hours, call transfer hours, and food ordering hours still live in the Operating Schedule at the top of the same page. Use the calendar for date-specific changes — it replaces the old holidays-and-exceptions list.
If Tablevoice handles your ring-first (ring-a-human-first) routing, its hours-based schedule lives on this page too. This section only appears for venues on ring-first plans.